Three ways to work with us
Each option starts with the same diagnostic phase. The difference is in scope, duration and how fees are structured after that.
Diagnostic only
One-off fixed fee, VAT not included
- 45-minute discovery call
- Two on-site visits (full day each)
- Financial data review
- Staff interviews (up to 6 people)
- 15 to 25 page diagnostic report
- Prioritised recommendations
- Presentation of findings to your leadership team
Full engagement
Fixed project fee depending on scope, VAT not included
- Everything in Diagnostic
- Implementation plan with weekly milestones
- 4 to 10 weeks of hands-on consulting
- Weekly progress calls and Friday updates
- Process documentation and templates
- Financial dashboards built in your tools
- Final results report vs. agreed targets
- 30 days of post-engagement email support
Monthly retainer
Minimum 3-month commitment, VAT not included
- 8 hours of consulting time per month
- Quarterly on-site review meeting
- Monthly written progress summary
- Priority email and phone access
- Ad-hoc support for new challenges
- Cancel with 30 days notice after initial term
What is included in every option
Regardless of which pricing model you choose, the following applies to every engagement with us.
| Feature | Diagnostic only | Full engagement | Monthly retainer |
|---|---|---|---|
| Discovery call | Yes (free) | Yes (free) | Yes (free) |
| On-site visits | 2 days | 4 to 8 days | 1 day per quarter |
| Named lead consultant | Yes | Yes | Yes |
| Written report | Diagnostic report | Diagnostic + final report | Monthly summary |
| Travel within England | Included | Included | Included |
| Performance-linked fee option | Not applicable | Available on request | Not applicable |
| Post-engagement support | 7 days email | 30 days email | Ongoing during contract |
How we set project fees
The full engagement fee depends on three things: how many areas of the business we are working on, how many people are involved, and how long the implementation phase runs. A single-focus project (for example, rebuilding your sales pipeline) with a small team typically falls at the lower end of the range. A multi-area engagement covering finance, operations and sales for a 50-person company sits at the higher end.
We quote a fixed fee after the diagnostic phase, once we know exactly what needs to happen. You will never receive an invoice for more than the agreed amount unless you ask us to expand the scope mid-project, in which case we agree the additional cost in writing before any extra work begins.
Performance-linked pricing
For full engagements, we offer a variant where 20 to 30 per cent of our fee is contingent on hitting the measurable targets defined in the planning phase. If we hit every target, we earn the full fee. If we fall short, the contingent portion is reduced proportionally. This model works well when the targets are clearly quantifiable: revenue growth, cost reduction, cycle time improvement. It does not work as well for softer outcomes like leadership development, where measurement is harder to pin down.
Payment terms
The diagnostic fee is payable upfront. For full engagements, we invoice 50 per cent at the start of implementation and 50 per cent on completion. Retainer fees are invoiced monthly in advance. We accept bank transfer and provide itemised invoices with full VAT details.
Have questions about which option fits your situation? Get in touch and we will walk you through it on a call.